You can contact staff members of the Caritas counseling center for all questions concerning your stay in the initial admission center (House C/102, 103, 132, 133). Here, you will also be provided advice on all legal questions regarding the asylum procedure. You will also be prepared for your hearing.
Tip: Please contact the consultation point as soon as you receive a letter that you do not understand. Do this quickly if you have received a negative decision on asylum. Caritas then advises you on possible legal remedies and also on return.